Position Type: Internship, Volunteer.

Description: Community Helpline empowers high school, college, and community members to be empathetic listeners through our active listening training. Crisis listener volunteers and interns will answer the crisis hotline and assist callers in need.

Our rigorous training classes are held in the summer, fall, and spring. This training takes place in the South Bay area of Los Angeles. Classes are Tuesday and Thursday evenings from 5 pm – 7 pm. With the successful completion of training. Listeners then begin at least 9 hours on the helpline under the guidance of an experienced and seasoned listener.

This training will equip someone with new listening skills in the following areas: reflective and nonjudgmental listening, avoidance of giving advice and deriving solutions, and providing empowerment and support to the caller.

Interns must give a 9-month commitment of 3 shifts a week (shifts are 3 hours) or four shifts a week for five months.

The minimum requirements are age 16 or older, must be able to communicate effectively in English, clear a live scan fingerprinting, and a background check.

This is a volunteering opportunity and does not involve any payment. 

**A comprehensive Training Curriculum is available upon request. Contact Community Helpline for more information at: chl@chelpline.org.